| |
ONE TO ONE TRAINING: SAMPLE TOPICS
Developing strong interpersonal skills
Getting to really know the client: the 66 questions
What the client isn’t saying
Listening skills
Developing the art of conversation
Image and behavior: projecting
How to proactively engage others in conversation
Reading the non-verbal clues of others
12 ways to establish credibility
Building an environment of trust
Building personal credibility
Influencing others to act or change
Emotional intelligence: tips for dealing effectively with emotions
Professional leadership principles
Putting out fires using professional leadership principles
Working with drivers, persuaders, analysts and stabilizers
Giving and receiving constructive criticism
Learn how to disagree agreeably
Lead by example: share the successes
Giving sincere appreciation, praise and recognition
The use of stories to influence
Lead and get others to take action
Make our ideas clear
How to gain enthusiastic cooperation
Leading and participating in meetings
Problem solving
Managing expectations |
